Please read the following Terms and Conditions of Use Carefully Before using this site.

All users of this site agree that access to and use of this site is subject to the following terms and conditions and other applicable law.

Copyright

The entire content included in this site, including but not limited to text, graphics, site design, logos, icons, images or code is copyrighted as a collective work under Singapore and other copyright laws, and is the property of BARCODEBLACK.COM. The collective work includes works that are licensed to BARCODEBLACK.COM. Copyright 2016, BARCODEBLACK.COM ALL RIGHTS RESERVED. You may use the content of this site only for the purpose of shopping on this site or placing an order on this site and for no other purpose. Any other use, including but not limited to the reproduction, distribution, display, modification, republishing, uploading, or transmission of the content of this site is strictly prohibited, unless authorized by BARCODEBLACK.COM. You further agree not to change or delete any proprietary notices from materials downloaded from the site. Any unauthorized use of the materials appearing on this site may violate copyright, trademark and other applicable laws and could result in criminal or civil penalties.

Trademarks

All trademarks, service marks and trade names of BARCODEBLACK.COM used in the site are trademarks or registered trademarks of BARCODEBLACK.COM. The use of any trademark or service mark without the express written consent of BARCODEBLACK.COM is strictly prohibited.

Disclaimer and Limitation of Liability as to Shipping Errors

BARCODEBLACK.COM will make mistakes. Although we work very hard to prevent errors when filling orders, the fact that we employ human beings to pick, pack and ship orders makes errors unavoidable. If we do ship the wrong product to you or leave out a certain product from a package, our procedure and policy for resolving the problem is the following:

BARCODEBLACK.COM will verify that an item was left out of a package by repacking the original order and comparing what the weight should have been to the actual weight shipped. If we clearly see that an item has been left out of the package, we will ship the item to you at no charge using the most efficient shipping method available. We would gladly upgrade your service to ensure that you receive the item by a specific date if you are willing to pay the difference in shipping costs between the most efficient shipping method and your new requested shipping method.

Parental Liability

Parents may be held responsible for the online activities of their children, Parents and guardians are fully liable for their minor’s purchases made online: Any online purchase on BARCODEBLACK.COM made by a minor under the age of 18 shall be imputed to the parent or guardian having custody and control of the minor and parent or guardian will be held severally liable for any said purchase up to the maximum retail value of the purchase plus any additional costs for shipping, in addition to possible criminal prosecution as deemed necessary by BARCODEBLACK.COM and its affiliates. The joint and several liability of the parent or guardian having custody and control of a minor shall be responsible for all expenses incurred including that of return shipment and any and all restocking fees should any be incurred at the maximum rate of 15% for any used items with regard to some items being forfeited and non-refundable/exchangeable/returnable.

Please see terms of use for list of non-refundable/exchangeable/returnable items.

Warranty Disclaimer

This site and the materials and products on this site are provided “AS IS”. Many of the products on the site come with a manufacturer warranty. Warranties are not handled through BARCODEBLACK.COM. If you are concerned with the warranty of a particular item, contact the manufacturer prior to purchasing the product. To the fullest extent permissible pursuant to applicable law, BARCODEBLACK.COM disclaims all warranties, express or implied, including but not limited to, implied warranties of merchantability and fitness for a particular purpose and non-infringement. BARCODEBLACK.COM does not represent or warrant that the functions contained in the site will be uninterrupted or error-free, that the defects will be corrected, or that this site or the server that makes the site available are free of viruses or other harmful components. BARCODEBLACK.COM does not make any warranties or representations regarding the use of the materials in this site in terms of their correctness, accuracy, adequacy, usefulness, timeliness, reliability or otherwise.

International Orders

For international orders, each customer shall be solely responsible for all customs fees, brokerage fees, or any other applicable fees assessed on orders shipped to other countries. All customers are held responsible for knowing which products are legal in your city, state, province, or country. BARCODEBLACK.COM is not liable for any product shipped out of the country that is in violation of any law, rule or regulation. Please check with your local, state or national government to get all information regarding the products you are planning to purchase.

Limitation of Liability

BARCODEBLACK.COM expressly disclaims all warranties, express or implied, of any kind with respect to the sites or their use, including but not limited to merchantability and fitness for a particular purpose. BARCODEBLACK.COM shall not be liable for any special or consequential damages that result from the use of or the inability to use, the materials on this site or the performance of the products, even if BARCODEBLACK.COM has been advised of the possibility of such damages. You agree that this limitation of liability is comprehensive and applies to all damages of any kind, including without limitation direct, indirect, compensatory, special, incidental, punitive and consequential damages. Applicable law may not allow the limitation of exclusion of liability or incidental or consequential damages, so the above limitation or exclusion may not apply to you.

Typographical Errors

In the event a product is listed with an incorrect price or with incorrect information due to typographical error or error in pricing or product information received from our suppliers, BARCODEBLACK.COM shall have the right to refuse or cancel any such orders whether or not the order has been confirmed and your credit card charged. If your credit card has already been charged for the purchase and your order is cancelled, BARCODEBLACK.COM shall issue a credit to your credit card account in the amount of the incorrect price.

Shipping

BARCODEBLACK.COM uses two (2) sources for shipping, our logistic partner “NINJA VAN” or by direct shipment from the merchant itself.

Live shipping rates can be found upon checkout when products are added to the shopping cart. Most orders are shipped out within 24 – 48 hours upon placing an order. Under special circumstances, this time line may be increased due to special orders or inventory inconsistencies. Shipping insurance is offered for all “NINJA VAN” shipments and MUST be purchased at the time of checkout. The insurance is calculated in direct correlation of dollar amount of said order. All payables at check out are in Singapore Dollar.

Any damage or loss to packages that occur in route to customer destinations must be dealt with directly through the carrier. The carrier is the company, which assumed responsibility upon pickup of a package from BARCODEBLACK.COM merchants.

BARCODEBLACK.COM will help in assistance of resolution but is in no means held responsible. You must purchase shipping insurance for our customer support to file a claim with the shipping company. All transit times are based off carriers estimated delivery schedules. In cases such as extreme weather, holidays, and other unforeseen reasons, normal transit times may be affected. In the unfortunate case of these circumstances, the carrier nor BARCODEBLACK.COM can be held responsible and thus cannot offer any type of compensation.

Shipments made directly from merchants are the sole responsibility of the merchant and BARCODEBLACK.COM cannot be held responsible and thus cannot offer any type of compensation. Shipments made using BARCODEBLACK.COM preferred logistics partner “NINJA VAN” are based on “NINJA VAN” rates.

International Orders

Please note that currently BARCODEBLACK.COM is only available in Singapore, Malaysia, Indonesia and Vietnam.

Certain countries require us to physically drop off packages at the postal facility. Due to this process, it can delay an order between 5-7 days. If the tracking number provided is not updated within 2-3 days after the order is placed then this may be the case and please allow us the full 5-7 days before requesting any further information.

Pre-orders

Regarding all pre-ordered items, any order placed for such items will be processed immediately for verification of funds. Once the funds have been collected, the order will be processed and moved to a partially back ordered status. *Note* If the order contains more than just the pre-ordered item(s) then, as a courtesy, BARCODEBLACK.COM will ship out all of the in stock items right away. This does not apply to international customers.

There is additional information related to pre-orders on the item description page. We update that information according to the manufacturer’s latest expectancy date; in most cases they are unable to have a firm release date. Based on this information we cannot be held responsible for “misleading” time frames since those change on a weekly basis.

Any orders placed with a pre-ordered item will be held and shipped complete. If for any reason you wish to cancel a pre-ordered item or an entire order with said item included, then there will be a 5% restock fee assessed on the pre-ordered item only. We are in constant contact with all of our vendors and do our best to supply all of our customers in a fair and timely manner.

Split Orders

As a courtesy to all of our customers, BARCODEBLACK.COM offers split orders at no charge. If an order is placed that has an item(s) that is out of stock or on pre-order, then we will ship what’s available and split the balance. The remaining item(s) will ship as soon as they are released and/or reach our facility. BARCODEBLACK.COM will pick up the cost for shipping the split order and the shipping method will be to our discretion.

Returns

Thank you for shopping at BARCODEBLACK.COM. In the unfortunate event you need to return a product, please read our entire procedure so we can expedite your return. All returns must meet the following:

Any item taken in for return must be brand new, factory sealed and unused. There are no returns on any under garments, compression clothing, customized products received as ordered, goods marked “as is,” “no returns accepted,” “all sales final,” or with similar language, goods damage after acceptance of delivery and goods that are unable to be resold due to health considerations.

Returns must be received within 7 DAYS of receiving your order.

If your item is eligible for return:

If a return is shipped back to BARCODEBLACK.COM with no RMA number, THE PACKAGE IS GUARANTEED TO BE REFUSED. When calling for your RMA number you will have the option of exchanging your existing item, receiving a refund back to your credit/debit card or PayPal account with a 15% restocking fee, or a full refund issued as an online store credit. Unfortunately all shipping charges are non refundable. If an order has received free shipping, the shipping costs will be deducted before the store credit or refund is issued.

If you have received a wrong item with your order, please notify us immediately so we can get your item corrected. We will issue an RMA number and ask that you ship the wrong item back using standard ground service only. Please make sure to include the shipping receipt in your package. Once the return is received and processed, a credit will be issued to your account for the shipping reimbursement.

With the RMA number clearly written on the outside of the package, please send your return to:
BARCODEBLACK.COM

Note: Returns take between 3-5 business days for completion.

BARCODEBLACK.COM has great working relationships and expedited procedures with all of our merchants in the rare instance that an item from your order has a problem. To resolve your problem in the timeliest fashion, we ask you contact the manufacturer directly for assistance.

CONTACT US

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